Shipping policy
Shipping Policy
THORN & CROWN
Last updated: October 23, 2026
At THORN & CROWN, every piece is created with intention. Our apparel is made to order, allowing us to produce each item specifically for the customer who wears it.
Please review the following shipping information before placing your order.
Order Processing & Production
THORN & CROWN products are made to order through our fulfillment partner.
Production typically takes 1–3 days after an order is accepted and submitted for fulfillment.
Production times may vary during holidays, periods of high demand, or circumstances outside our control.
Please note that production time is separate from shipping transit time.
Shipping Times
We currently offer standard shipping to eligible addresses within the United States.
Our standard shipping option has an estimated transit time of 9–14 business days after an order ships.
Estimated order timeline:
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Production: Approximately 1–3 days
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Shipping transit: Approximately 9–14 business days
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Total delivery time: Production time plus shipping transit time
Business days generally exclude weekends and public holidays.
All delivery estimates are approximate and are not guaranteed arrival dates.
Shipping Rates
Shipping costs are calculated at checkout based on the items in your order and applicable shipping rates.
For example, standard shipping for a single DELIVERED TEE / 001 may be $5.80, depending on the product's shipping weight and destination.
Your final shipping charge will always be displayed at checkout before payment.
Order Tracking
When tracking information becomes available from our fulfillment partner, we will provide it through the order information or shipping notification associated with your purchase.
Tracking updates may take additional time to appear after a package has been handed to the carrier.
Shipping Delays
Although we work to provide accurate estimates, shipping delays may occur due to carrier operations, customs processing, weather, holidays, production demand, or other circumstances beyond our reasonable control.
If your order is significantly delayed, please contact us at support@thornandcrown.co so we can investigate.
Incorrect Shipping Addresses
Customers are responsible for entering complete and accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us immediately at support@thornandcrown.co with your order number and the correct address.
We will attempt to update the address when possible, but changes cannot be guaranteed once an order has entered production or shipped.
Additional shipping charges may apply if an order must be reshipped because of incorrect customer-provided information.
Lost, Damaged, or Missing Packages
If your package is lost, arrives damaged, or is marked delivered but cannot be located, please contact support@thornandcrown.co.
Include your order number and a description of the issue. For damaged deliveries, please include photographs of the package and affected product.
We will investigate with our fulfillment and shipping partners and determine an appropriate resolution.
Nothing in this policy limits your rights under applicable consumer protection laws.
International Shipping
At this time, THORN & CROWN primarily serves customers in the United States.
International shipping is not guaranteed. Available shipping destinations and rates, if any, will be shown at checkout.
Customers are responsible for any applicable import duties, customs fees, or taxes unless otherwise stated at checkout or required by law.
Contact Us
For shipping questions, order tracking assistance, or delivery concerns, please contact:
THORN & CROWN
Email: support@thornandcrown.co
Website: https://thornandcrown.co
FAITH OVER FEAR.