Terms of service

Terms of Service

THORN & CROWN
Last updated: October 23, 2026

Overview

Welcome to THORN & CROWN.

The terms “we,” “us,” and “our” refer to THORN & CROWN. We operate this website and online store, including its content, products, features, and related services (collectively, the “Services”).

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products.

These Terms of Service govern your access to and use of our Services. By accessing our website or placing an order, you agree to these Terms and our Privacy Policy.

Please read these Terms carefully. Nothing in these Terms limits rights that cannot be waived under applicable law.

1. Access and Accounts

By using our Services, you represent that you are at least the age of majority in your jurisdiction or have the necessary consent to use the Services.

You agree to provide accurate, current, and complete information when making purchases or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for activities occurring under your account.

2. Our Products

THORN & CROWN offers apparel and related merchandise, including products manufactured on demand.

We make reasonable efforts to display product descriptions, colors, and images accurately. However, colors and appearance may vary depending on your device, screen settings, and normal manufacturing variations.

We reserve the right to modify product descriptions, pricing, availability, and product offerings without prior notice, subject to applicable law.

3. Orders and Made-to-Order Products

Placing an order constitutes an offer to purchase the selected products.

We reserve the right to accept, decline, or cancel orders, subject to applicable law. Orders are subject to payment authorization and acceptance.

We may contact you using the information provided at checkout if an order requires clarification or cannot be fulfilled.

Made-to-Order Production

THORN & CROWN apparel is produced on demand after an order is placed.

Because production may begin shortly after purchase, order changes and cancellations are not guaranteed once production has started.

Returns and exchanges for sizing errors, changes of mind, or personal preference are generally not accepted for correctly produced items.

If your order arrives damaged, defective, misprinted, or incorrect, please contact support@thornandcrown.co.

For full details, please review our Return & Refund Policy.

Nothing in this section limits your rights under applicable consumer protection laws.

4. Pricing and Payment

All prices are displayed in the currency indicated at checkout.

Prices, discounts, and promotions may change without notice.

Unless otherwise stated, listed product prices do not include shipping charges, applicable taxes, duties, or other fees.

The total amount payable will be displayed during checkout before you complete your purchase.

You agree to provide accurate billing and payment information and authorize the applicable payment processor to charge your selected payment method.

5. Shipping and Delivery

Our products are manufactured and fulfilled through third-party production and shipping partners.

Orders typically require 1–3 days for production, followed by shipping transit.

For eligible U.S. orders, our current standard shipping option displays an estimated transit time of 9–14 business days at checkout.

Production and shipping estimates are not guaranteed delivery dates.

Shipping may be affected by carrier operations, customs processing, weather, holidays, production volume, or circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information at checkout.

If your order is delayed, lost, or arrives damaged, please contact support@thornandcrown.co so we can investigate.

For additional details, please review our Shipping Policy.

Nothing in this section excludes responsibility or remedies required by applicable law.

6. Intellectual Property

All original THORN & CROWN branding, designs, logos, graphics, product imagery, written content, and other proprietary materials are owned by THORN & CROWN or used with permission from their respective rights holders.

These materials are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit our proprietary materials without prior written permission, except as permitted by law.

Purchasing a product does not transfer ownership of any associated intellectual property rights.

7. Third-Party Services and Tools

Our website may include features, payment services, applications, and other tools provided by third parties.

These services may be subject to separate terms and privacy policies.

We are not responsible for third-party services beyond the obligations imposed on us by applicable law.

8. Third-Party Links

Our website may contain links to websites operated by third parties.

We do not control those websites and are not responsible for their content, policies, or practices.

We encourage customers to review the terms and privacy policies of any external websites they visit.

9. Relationship With Shopify

THORN & CROWN uses Shopify to operate its online store.

Purchases made through our store are transactions between the customer and THORN & CROWN, not Shopify.

Shopify provides ecommerce infrastructure and may process information in connection with operating the Services.

For additional information, please review Shopify's applicable terms and privacy policies.

10. Privacy

Our Privacy Policy describes how personal information is collected, used, disclosed, and protected in connection with our Services.

By using our website, you acknowledge our Privacy Policy.

You can review our Privacy Policy through the link provided on our website.

11. Customer Feedback

If you submit reviews, comments, photographs, suggestions, or other feedback to THORN & CROWN, you represent that you have the right to share that content.

You grant THORN & CROWN a nonexclusive, worldwide, royalty-free license to use, reproduce, and display feedback you voluntarily submit for purposes connected with operating and promoting our business, subject to applicable law and any separate agreement.

You must not submit content that infringes another person's rights or violates applicable law.

12. Errors and Inaccuracies

Occasionally, our website may contain typographical errors or inaccuracies relating to product descriptions, prices, availability, shipping charges, or other information.

We reserve the right to correct such errors and, where permitted by law, cancel affected orders.

If an order is canceled after payment has been collected, we will issue any refund required by applicable law.

13. Prohibited Uses

You agree not to use our website or Services:

  • For unlawful or fraudulent purposes

  • To violate intellectual property or privacy rights

  • To transmit malicious software or harmful code

  • To impersonate another person or organization

  • To interfere with the security or functionality of our website

  • To engage in harassment, abuse, or other unlawful conduct

  • To collect personal information without authorization

  • To circumvent access restrictions or security measures

We may restrict access to our Services when reasonably necessary to address violations of these Terms, subject to applicable law.

14. Automated Access

Automated systems, including bots and software agents, must not access or interact with our Services in ways that violate applicable law, interfere with website operations, compromise security, or circumvent technical access restrictions.

We reserve the right to implement reasonable measures to protect the security and integrity of our website.

15. Termination

We may suspend or terminate access to our Services when permitted by law, including in response to violations of these Terms.

Termination does not eliminate obligations or rights that accrued before termination.

Provisions intended to survive termination, including intellectual property and applicable limitations of liability, will remain effective to the extent permitted by law.

16. Disclaimer of Warranties

We strive to provide accurate information and reliable products and services.

However, to the fullest extent permitted by applicable law, our website and Services are provided on an “as available” basis without guarantees of uninterrupted or error-free operation.

Any warranty disclaimers in these Terms apply only to the extent permitted by law.

Nothing in these Terms excludes statutory warranties, consumer guarantees, or other rights that cannot legally be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, THORN & CROWN will not be liable for indirect, incidental, special, or consequential damages arising from use of the Services.

This limitation does not apply where liability cannot legally be limited or excluded.

Nothing in these Terms limits any mandatory consumer protection rights or remedies.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify THORN & CROWN against third-party claims arising from your unlawful use of the Services or your material violation of these Terms.

This provision does not require you to indemnify us for our own negligence, misconduct, or other liability that cannot lawfully be transferred.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

20. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other applicable policies, constitute the agreement governing use of our Services.

Nothing in these Terms overrides mandatory rights provided by applicable law.

21. Assignment

You may not transfer your rights or obligations under these Terms without our written consent, except where permitted by law.

We may transfer our rights and obligations in connection with a legitimate business transaction, subject to applicable legal requirements.

22. Governing Law

These Terms are governed by the laws applicable to THORN & CROWN's principal place of business, subject to any mandatory consumer protection laws that apply to customers in their respective jurisdictions.

Nothing in these Terms prevents customers from exercising rights or pursuing remedies in courts or forums available to them under applicable law.

23. Translations

If these Terms are provided in multiple languages, the English version will govern to the extent permitted by applicable law.

24. Headings

Section headings are included for convenience and do not affect the interpretation of these Terms.

25. Electronic Communications

By placing an order or using our Services, you agree to receive necessary transactional and service-related communications electronically, including order confirmations, shipping updates, and customer service messages.

Marketing communications will be handled in accordance with applicable law and our Privacy Policy.

26. Changes to These Terms

We may update these Terms from time to time.

Any updated version will be posted on our website with a revised effective date where appropriate.

Material changes will be communicated as required by applicable law.

Changes will not retroactively eliminate rights that customers have already acquired under applicable law.

27. Contact Information

For questions about these Terms of Service or your order, please contact:

THORN & CROWN
Email: support@thornandcrown.co
Website: https://thornandcrown.co

Additional business contact information is available through our Contact Information page.